Why does an appointment cost £45?
We do everything we can at The Lowdown to make our services as affordable as possible. To give you an idea, most Doctors in the UK are paid anything in upwards of £60 per hour, and in most private settings, similar appointments can cost between £200 to £400. If our services aren’t affordable for you, we have a Pay it Forward scheme where our community chip in an extra £3 that we donate towards an appointment for someone who needs our help. You can join the waitlist here.
Can I speak to your doctors about issues other than contraception?
Yes! Our doctors are all GPs so can help you with a range of women's health concerns - from periods, mood changes or questions about your fertility. Just be aware that this is a virtual only service, so we can't do any tests or scans - these will require an appointment in a clinic.
If I book a follow-up appointment, can I speak to the same doctor?
Yes! We understand that continuity is important so you can select the same doctor again, subject to their availability.
Will the doctor be able to see my NHS records and notes?
No, sadly the NHS is a complicated beast so this isn't possible right now. But when you make your booking you'll be able to tell us what you'd like to discuss and anything you'd like to tell us about your medical history, which they will have time discuss with you.
Will I be able to ask the doctor questions after my online appointment?
Your appointment write-up will have a summary of everything you talked about with your doctor, and will be available to view in your My Appointments account area. If anything is unclear or something popped into your head, you can upgrade to our Ongoing Advice package so you can have access to our messaging service for 3 months after your appointment.
How do I book a follow-up appointment?
Within 24 hours of your first appointment, you'll receive an email with your notes and a link to book a follow-up appointment if you need one. You can also book via the website after logging into your account and going to your My Appointments area.