Burrell Street Clinic

by Grace Jessop · August 5, 2022

Burrell Street | The Lowdown
Get the lowdown on Burrell Street Clinic - what's the vibe, what services do they offer and would we go back there?

Overall Rating: ⭐⭐⭐ /5


4-5 Burrell Street




020 7188 6666

Opening hours

Monday 8.00am – 6.00pm

Tuesday 8.00am – 6.00pm

Wednesday 12.30pm – 6.00pm

Thursday 8.00am – 6.00pm

Friday 8.00am – 6.00pm

Saturday 8.00am – 3.00pm

Sunday 9.00am – 4.00pm

Booking and accessibility

Online booking
Phone booking
Walk-in appointments
Trans and non-binary services
Disabled access

Services offered

Coil fitting, replacement, check ups and removal
Need to book appointment on their website for fitting, replacement and checkups. Appointments are released 48 hours in advance on Mondays, Tuesdays and Fridays at 11am-12pm
Implant fitting and removalSame as above
Emergency contraception
Includes emergency copper IUD
STI testingOnly if showing symptoms, otherwise use at-home kit
STI Treatment
Routine contraception (starting, switching, repeat prescription)
Contraception advice service
Contraception aftercare/follow up service
Cervical screening
Sexual health counselling

Transport Links 

Tube 🚇District Line (Blackfriars)
Jubilee Line (Southwark)
Northern Line (London Bridge)
Train 🚈Blackfriars Station
Bus 🚌139, 285, 344, 381, 40, 63
Car parking 🚗Limited availability of metered parking spaces and disabled parking spaces.

The vibes:

The clinic was large, bright and airy and a row of three stern, yet friendly looking women sat behind the reception desk, partitioned from the public by a plastic panel which reached the ceiling. One of the women, who wasn’t busy talking to a patient, raised her eyebrows at me expectantly and I approached her section with a smile plastered to my face in an attempt to improve the mood.

“Um, I’d like a coil check please?” I enquired. “Fill this out.” She said, sliding a questionnaire through the small gap in the partition.

I dutifully took the questionnaire away to a standing desk nearby and reported that I didn’t have symptoms of Monkeypox, as well as a few personal details. I scurried back to the counter, and was instructed to go and sit down in the waiting room round the corner, and was handed a mask to wear whilst I waited.

The waiting area was a clammy room, full of masked-up people who looked less than amused, and was completely silent, save for the odd grunt or cough. Occasionally, a cheerful nurse or doctor would call a name, and a relieved peer would stand and proceed to dart out of the room, not sparing a look for the poor unseen souls still sweating in the summer heat.


After 45 minutes of scrolling on Tiktok, and getting used to wearing a mask again, I began to wonder just how long I was going to have to wait, and thought that I should probably double check I’m booked in to be seen. 

Good vibes rating: 3/5


“You’re waiting for a coil check darling?” The same receptionist who I had spoken to earlier confirmed, voice at a generously audible volume. “Err – yes, I am?” I confirmed quizzically. 

I prayed that I hadn’t been forgotten about and wasted 45 minutes. 

Discretion rating: 3/5

Waiting time until appointment:

My worries were confirmed when the receptionist told me: “Oh, well, I wouldn’t bother waiting here – The lady who does those doesn’t come in until 3, maybe 4.”

The time was now 12:15. “Oh.” I said. “Right, well, I’m afraid I can’t wait until then – so never mind!”

I wondered out, a little bit annoyed, and a little bit stunned. I wonder how much longer I would have waited, with the weird mobiles hanging over me, descending into madness until a member of the team came and informed me.

Appointment availability: 5/5 

Communication: 0/5

Final comments:

Just like the guy you had a drink with last Friday, Burrell Street has all the right intentions, but not much of the execution. If you have a free day, and a lot of patience then it’s the perfect place to wait. If you’re in need of a quick fix, or a level of communication though – I’d hunt elsewhere for your checkup.

Burrell Street’s mobiles watching over me

Need help? Talk to our doctors about your contraception

Grace is The Lowdown’s summer intern, going undercover as a secret STI shopper to bring you honest reviews of London’s biggest sexual health clinics.