Booking and accessibility

	✅	❌	Details
Online booking	✅
Phone booking	✅
Walk-in appointments	✅
Trans and non-binary services	✅
Disabled access	✅

Services offered

	✅	❌	Details
Coil fitting, replacement, check ups and removal	✅		Need to book appointment on their website for fitting, replacement and checkups. Appointments are released 48 hours in advance on Mondays, Tuesdays and Fridays at 11am-12pm
Implant fitting and removal	✅		Same as above
Emergency contraception	✅		Includes emergency copper IUD
STI testing	✅		Only if showing symptoms, otherwise use at-home kit
STI Treatment	✅
Routine contraception (starting, switching, repeat prescription)	✅
Contraception advice service		❌
Contraception aftercare/follow up service		❌
Cervical screening		❌
Sexual health counselling	✅

Transport Links 

Transport	Details
Tube 🚇	District Line (Blackfriars) Jubilee Line (Southwark) Northern Line (London Bridge)
Train 🚈	Blackfriars Station
Bus 🚌	139, 285, 344, 381, 40, 63
Car parking 🚗	Limited availability of metered parking spaces and disabled parking spaces.

The vibes:

The clinic was large, bright and airy and a row of three stern, yet friendly looking women sat behind the reception desk, partitioned from the public by a plastic panel which reached the ceiling. One of the women, who wasn’t busy talking to a patient, raised her eyebrows at me expectantly and I approached her section with a smile plastered to my face in an attempt to improve the mood.

“Um, I’d like a coil check please?” I enquired. “Fill this out.” She said, sliding a questionnaire through the small gap in the partition.

I dutifully took the questionnaire away to a standing desk nearby and reported that I didn’t have symptoms of Monkeypox, as well as a few personal details. I scurried back to the counter, and was instructed to go and sit down in the waiting room round the corner, and was handed a mask to wear whilst I waited.

The waiting area was a clammy room, full of masked-up people who looked less than amused, and was completely silent, save for the odd grunt or cough. Occasionally, a cheerful nurse or doctor would call a name, and a relieved peer would stand and proceed to dart out of the room, not sparing a look for the poor unseen souls still sweating in the summer heat.

***

After 45 minutes of scrolling on Tiktok, and getting used to wearing a mask again, I began to wonder just how long I was going to have to wait, and thought that I should probably double check I’m booked in to be seen. 

Good vibes rating: 3/5

Discretion:

“You’re waiting for a coil check darling?” The same receptionist who I had spoken to earlier confirmed, voice at a generously audible volume. “Err – yes, I am?” I confirmed quizzically. 

I prayed that I hadn’t been forgotten about and wasted 45 minutes. 

Discretion rating: 3/5

Waiting time until appointment:

My worries were confirmed when the receptionist told me: “Oh, well, I wouldn’t bother waiting here – The lady who does those doesn’t come in until 3, maybe 4.”

The time was now 12:15. “Oh.” I said. “Right, well, I’m afraid I can’t wait until then – so never mind!”

I wondered out, a little bit annoyed, and a little bit stunned. I wonder how much longer I would have waited, with the weird mobiles hanging over me, descending into madness until a member of the team came and informed me.

Appointment availability: 5/5 

Communication: 0/5

Final comments:

Just like the guy you had a drink with last Friday, Burrell Street has all the right intentions, but not much of the execution. If you have a free day, and a lot of patience then it’s the perfect place to wait. If you’re in need of a quick fix, or a level of communication though – I’d hunt elsewhere for your checkup.